FAQ

Discover More About Kings Clean Team

What services does King’s Clean Team offer?

We offer a variety of cleaning services, including standard and deep cleaning, move-in/move-out cleaning, post-construction cleaning, and recurring cleaning services. We also provide add-ons such as oven cleaning, refrigerator cleaning, tile and grout cleaning, window cleaning, and carpet spot cleaning.
Where do you provide your services?

We currently serve Stockton, CA, and surrounding areas, including Modesto, Tracy, and Lodi.
Is King’s Clean Team insured?

Yes, we are a fully insured local cleaning business, giving you peace of mind when we clean your home or office.
How do you determine pricing?

Our pricing is based on factors such as the size of the home, the level of cleaning required, and any add-on services requested. We offer upfront pricing and can provide a more accurate quote after a walkthrough if needed.
Do you offer discounts?

Yes! We offer a 10% discount for first-time customers and occasional promotions. We also provide referral discounts when you recommend us to others.
How can I get an estimate?

You can request an estimate through our website, by email at service@kingscleanteam.com, or by calling us at 350-219-7940.
How do I book a cleaning service?

You can book a service by calling or emailing us. We recommend scheduling in advance to secure your preferred date.
Do I need to be home during the cleaning?

It’s up to you! You can be home, or you can provide us with access instructions. We ensure security and professionalism at all times.
What if I need to reschedule or cancel?

We understand that plans change! We ask for at least 24-hour notice for reschedules or cancellations to avoid a cancellation fee.
Do you bring your own cleaning supplies?

Yes, we provide all necessary cleaning supplies and equipment. However, if you prefer us to use your products, just let us know!
How long does a cleaning session take?

It depends on the size and condition of the home. A standard cleaning typically takes 2–4 hours, while deep cleans and move-out cleans can take longer.
Do you offer eco-friendly cleaning options?

Yes! If you prefer eco-friendly cleaning products, just let us know when booking.
Do I need to add extras like oven or window cleaning every time?

No, add-ons are optional and can be included as needed. Just let us know when booking.
Do you offer laundry or dishwashing services?

We focus on home cleaning, but we can fold laundry upon request. We do not offer full laundry or dishwashing services at this time.
What if I’m not satisfied with my cleaning?

Customer satisfaction is our priority! If you have any concerns, contact us within 24 hours, and we’ll make it right.
How can I provide feedback?

We love hearing from our customers! You can leave a review on Google or Facebook, or email us with your feedback.

Billing & Pricing

Payments Accepted

At Kings Clean Team, we are committed to providing our customers with convenient payment options. We accept cash, credit/debit cards, Zelle, Venmo, PayPal, and checks (for recurring clients only). Payment is due at the time of service unless other arrangements have been made, and a deposit may be required for larger jobs. Should you have any questions or wish to discuss alternative arrangements, please feel free to contact us.

Cancellation Policy

Cancellations made with a minimum of 24 hours' notice will incur no cancellation fee.

Satisfaction Guarantee

At Kings Clean Team, your satisfaction comes. If you're not completely satisfied within 24 hours, we'll come back to fix any problems at no charge. We take pride in our work and guarantee your happiness!